PRIVACY POLICY
Last updated: 01.06.2026
Who we are
knitmapp is a platform that helps knitters discover yarn shops, events and other knitting-related destinations around the world.
If you have any questions about this Privacy Policy or the way your personal data is processed, you can contact us at:
-
Email: chantal@knitmapp.com
-
Business name: knitmapp
-
Address: Molenvaart 6, 1761 AJ Anna Paulowna, The Netherlands.
-
KvK number: 42069569
-
VAT number: [VAT NUMBER]
What information we collect
Depending on how you use knitmapp, we may collect the following information:
Information you provide directly
For example when you:
-
submit a form
-
contact us
-
create an account
-
subscribe to emails
-
purchase a listing
-
submit shop or event information
This may include:
-
name
-
email address
-
phone number
-
business information
-
billing information
-
photos
-
videos
-
audio recordings
-
any information you choose to provide
Information collected automatically
When you visit knitmapp, certain information may be collected automatically, such as:
-
IP address
-
browser type
-
device information
-
operating system
-
pages visited
-
referring websites
-
date and time of visits
This information helps us improve the platform and understand how visitors use knitmapp.
Why we use your information
We use personal data to:
-
operate and maintain knitmapp
-
respond to enquiries
-
process submissions
-
create and manage listings
-
manage subscriptions and payments
-
provide customer support
-
improve the website
-
send service-related communications
-
comply with legal obligations
We only process personal data when there is a lawful basis to do so.
Shop owner information
Information submitted by shop owners may be used to:
-
create listings
-
create Guide pages
-
create Story pages
-
communicate about listings
-
manage subscriptions
-
improve the quality and accuracy of information on the platform
Public information submitted for publication may become visible on the website.
Email communications
If you contact us or submit information through a form, we may use your email address to:
-
respond to your enquiry
-
provide information about your submission
-
communicate about your listing
-
provide service updates
You may unsubscribe from marketing emails at any time.
Payments
Payments are processed through third-party providers.
Knitmapp does not store complete payment card information.
Payment providers process payment information in accordance with their own privacy policies.
Cookies and analytics
Knitmapp uses cookies and similar technologies to:
-
operate the website
-
analyse website traffic
-
improve user experience
-
remember preferences
More information can be found in our Cookie Policy.
Sharing information
We do not sell personal data.
We may share information with trusted service providers who help us operate knitmapp, such as:
-
website hosting providers
-
payment providers
-
email service providers
-
analytics providers
These providers only receive information necessary to perform their services.
Data retention
We keep personal data only for as long as necessary to:
-
provide our services
-
comply with legal obligations
-
resolve disputes
-
enforce agreements
Retention periods may vary depending on the type of information involved.
International visitors
Knitmapp is based in the Netherlands but may be accessed worldwide.
Information may be processed in accordance with applicable Dutch and European privacy laws.
Your rights
If you are located in the European Economic Area, you may have the right to:
-
access your personal data
-
correct inaccurate data
-
request deletion of data
-
restrict processing
-
object to processing
-
request data portability
-
withdraw consent where applicable
Requests can be sent to: chantal@knitmapp.com
Security
We take reasonable technical and organisational measures to protect personal information.
However, no method of transmission or storage can be guaranteed to be completely secure.
Third-party links
Knitmapp may contain links to third-party websites, including social media platforms and business websites.
We are not responsible for the privacy practices of those third parties.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version published on the website will always apply.
Contact
Questions about this Privacy Policy may be sent to: chantal@knitmapp.com